Shipping Rates and Delivery Times
| Shipping Country | United States |
|---|---|
| Shipping Time | Standard Shipping: 3-7 business days Expedited Shipping: 1-3 business days |
| Shipping Costs | Standard Shipping: $10 Expedited Shipping: $22 |
| Order Processing Time | 1-2 business days |
| Order Cut-off Time | 2:00 PM GMT-8 (Pacific Standard Time, Los Angeles) |
| Business Days | Monday to Friday |
Shipping Origin:
711 W 1st Ave,
Toppenish, WA 98948,
Washington, USA
Shipping Carriers:
We proudly use UPS, DHL, FedEx, TNT, and USPS as our primary carriers. Shipping times may vary depending on the destination, but we ensure consistent processing times.
Order Tracking:
Once your order has shipped, we will send you an email with a tracking number, or you can find it in your account. Please allow 24-48 hours for your tracking information to be updated. Please note: Delivery times may vary due to weather conditions or holidays.
30-Day Return Policy:
If you are not completely satisfied with your order for any reason, we offer a 30-day return policy. Please ensure the item is returned in its original, unused condition.
Shipping Delays:
During peak periods such as holidays or promotional events, processing and shipping times may be extended. In the event of delays caused by unforeseen circumstances (e.g., weather or logistics issues), we will notify you promptly and assist you in resolving the issue.
Tax Policy:
All products on Cozy Oases are tax-exempt, and no additional tax fees will be charged at checkout. If you encounter any tax-related issues, please contact your local tax authority.
Contact Us:
If you have any questions or concerns about our shipping policy, feel free to reach out to us:
- Email: support@cozyoases.com
- Phone: +1 509-865-5700
- Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (Local Time)